ZOYI Corporation (CEO Choi Si-won) surpassed 10,000 client companies with its real-time chat consulting solution called Channel Talk. Currently, 22 countries including the US, Japan, Germany and Vietnam use Channel Talk.
Channel Talk is a solution that helps website visitors communicate in real time. Effective counseling and on-site marketing are possible at the same time. Channel Talk increases efficiency of counseling with ‘Support Bot’ that automatically responds to customers. Channel Talk is currently used by variety of services such as ‘Yanadoo‘, ‘Real Class‘, ‘Huawei‘, and ‘Home of Day‘.
Channel Talk also provides multilingual support and a real-time translation function.
“The days have passed when the owner of the website just waits for visitors to enter and purchase by themselves. Channel Talk is the representative provider of chat consulting solutions that combine counseling efficiency and marketing functions.”
CEO Choi Si-won of ZOYI Corporation