By leveraging AI technologies, SK Telecom plans to transform the AI ecosystem and society. The leading telecommunication company showcased their ‘AI to Everywhere’ project at the Mobile World Congress 2023, one of the biggest annual electronics trade shows in the mobile technology industry.
The company intends to provide innovative AI solutions and services in the coming years. Ryu Young-sang, the current CEO of SK Telecom, held a news conference and shared the company’s new vision for the future at the MWC23.
Over 2000 organizations participated in this year’s MWC while 80,000 visitors attended the trade show in Barcelona, Spain. CEO Ryu emphasized five key areas that they are mainly going to focus on. These include customer experience with technology, space-time, advanced interactive eXecutive (AIX), core BM and (environmental, social and governance) ESG.
SK Telecom aspires to lead AI transformation in the industry and also make a shift from telecom to an AI-based company. This fresh focus on innovation in AI, metaverse, cloud and media can lead to multiple advancements across technological areas.
According to CEO Ryu, SK Telecom will forge an AI alliance with other major local companies such as Sapeon, Konan Technology, Phantom AI, Moloco, Swit, Tuat and Bespin Global. Through this alliance exclusively South Korea’s ever-growing AI ecosystem will receive a boost.
It’s been almost nine months since the company launched ‘A.’, a virtual assistant service. Around 1 million users are already utilizing the services. After viewing such a great response, the company intends to level up their features, develop emotion balanced chatbot and stretch their current service areas from 30 to 100.
In the next few months, there will be more and more features popping up for A. Services like extra characters, enhanced content quality, and polished conversation boxes.
Additionally, SK Telecom is also planning to present its services in front of a foreign audience. Soon enough they will customize A specifically for each market while partnering with AI companies outside Korea as well.
The company will plug away the need for search engines or third-party applications for their services. They will ultimately refine their correlated services and develop a smooth conversation system. As per the company, through AI they will get the upper hand in comprehending their customer base.
SK Telecom coincides with the South Korean government’s aim to build enhanced air urban mobility (UAM) services. To achieve so, the company is developing appropriate technologies and conducting test flights in collaboration with major tech businesses based in Korea.
Moving forward, the technology industry will see more activities in virtual spaces, AI solutions, robotics, autonomous driving, and overall mobility operations from SKT’s side.
The mobile operator SK Telecom launched their logistics and barista robot and signed a couple of partnerships with US-based Qualcomm Co. and South Korea’s Integrit to develop an open type robotics data platform.
SKT is laying out foundations for other AI companies, application providers as well as startups dealing with infrastructure and hardware. The company plans to collaboratively harness SAPEON technology and sow seeds for a new digital transformation, especially in the AI space.
However, the new interest in AI technology doesn’t mean the improvement in the initial mobile telecommunications has been pushed on the back side by the company. SK Telecom schemes to make their telecom service experience brilliant and hyper-personalized.
MWC also witnessed an emphasis on a better world by the head of SKT. The company wishes to solve social problems via AI technology such as AI Care and Nugu Care Call, both of which rescue citizens in case of need.
SK Telecom’s ‘AI to Everywhere’ plan is tilted towards an AI world that could help everyone and every part of life. It will be fascinating to see the upcoming transformation in South Korea’s AI sphere.